Privacy Policy – aladin88 Malaysia Online Casino

Last Updated: 12 June 2026

1Introduction

This Privacy Policy ("Policy") describes how aladin88 ("aladin88", "we", "us", "our") collects, uses, stores, shares, and protects personal data provided by or collected about users ("Member", "you", "your") of the aladin88 online casino and sportsbook platform, accessible at aladin88.win (the "Platform").

aladin88 is committed to protecting the privacy and personal data of all Malaysian members and to processing personal data in a lawful, fair, and transparent manner. This Policy is intended to provide you with a clear understanding of what data we hold about you and how it is handled.

By registering an account on aladin88 or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, you must not use the Platform.

This Policy should be read together with the aladin88 Terms & Conditions and Responsible Gaming Policy.

2Data Controller

aladin88 is the data controller responsible for your personal data processed in connection with your use of the Platform. For questions or requests relating to your personal data, please contact aladin88 via the support details in Section 14.

3Personal Data We Collect

aladin88 collects the following categories of personal data:

3.1 Registration and Identity Data

• Full legal name as stated on your Malaysian MyKad or other accepted identity document;
• Date of birth (for age verification — aladin88 is a strictly 21+ platform);
• Malaysian mobile number (used for account verification and SMS two-factor authentication);
• Email address;
• Username and encrypted password.

3.2 KYC and Verification Data

• Copies of identity documents (Malaysian MyKad, passport where applicable);
• Selfie with identity document where requested for enhanced verification;
• Proof of address documents (utility bills, bank statements) where requested;
• Payment method ownership verification documents.

3.3 Financial and Transaction Data

• Deposit and withdrawal amounts, dates, and payment methods (Touch n Go eWallet, Boost, Maybank, CIMB, Public Bank, cryptocurrency);
• Account balance history;
• Bonus and promotion eligibility and usage records;
• Cryptocurrency wallet addresses where applicable. aladin88 does not store payment card numbers.

3.4 Gameplay and Activity Data

• Game sessions, bet amounts, win/loss records, and game history;
• Sports betting selections, stake amounts, and settlement records;
• Login history, session duration, and account activity logs.

3.5 Technical and Device Data

• IP address;
• Device type, operating system, and browser type and version;
• Geolocation data (country and region level, derived from IP address);
• Cookie identifiers and session tokens.

3.6 Communications Data

• Records of communications with aladin88 customer support (live chat transcripts, email correspondence);
• Feedback, complaints, and dispute records.

4How We Use Your Personal Data

aladin88 uses your personal data for the following purposes:

• Account creation and management: To register and maintain your aladin88 account, verify your identity, and process your deposits and withdrawals in MYR;
• Service delivery: To provide access to casino games, sportsbook, slots, jackpot games, and esports betting on the aladin88 platform;
• KYC and regulatory compliance: To verify your age (21+) and identity in compliance with anti-money laundering (AML) and know-your-customer (KYC) obligations;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, multi-accounting, collusion, and other prohibited activities;
• Responsible gaming: To monitor gaming activity, apply deposit/loss limits, implement self-exclusion orders, and identify members who may be at risk of problem gambling;
• Customer support: To respond to your enquiries, resolve disputes, and provide technical assistance;
• Platform improvement: To analyse usage patterns and improve the functionality, performance, and content of the aladin88 platform;
• Marketing communications: To send promotional offers, bonus notifications, and platform updates to Members who have opted in to receive such communications. You may opt out at any time by contacting support;
• Legal obligations: To comply with applicable laws, regulations, court orders, and requests from competent authorities.

5Legal Basis for Processing

aladin88 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform the contract between you and aladin88 — i.e., to provide the gaming and betting Services you have signed up for;
• Legal obligation: Processing required to comply with applicable laws, including AML/KYC requirements;
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your data protection rights;
• Consent: Processing for marketing communications, where you have provided explicit opt-in consent. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

6Third-Party Disclosure

aladin88 does not sell your personal data to third-party marketers or data brokers under any circumstances. We may share your personal data with the following categories of third parties only to the extent necessary:

• Game providers: Third-party casino game studios (e.g., Evolution, Pragmatic Play, PG Soft) receive necessary session data to deliver game content. These providers operate under their own data protection obligations;
• Payment processors: E-wallet providers (Touch n Go, Boost) and banking partners (Maybank, CIMB, Public Bank) receive transaction data necessary to process deposits and withdrawals;
• Identity verification services: Third-party KYC providers used to verify Malaysian identity documents and screen for sanctions and PEP (Politically Exposed Person) lists;
• Fraud prevention and security services: Service providers assisting with bot detection, IP analysis, and fraud monitoring;
• Legal and regulatory authorities: Competent authorities, law enforcement, or regulatory bodies where aladin88 is legally required to disclose information.

All third parties with whom aladin88 shares personal data are contractually required to handle such data securely and in accordance with applicable data protection requirements.

7International Data Transfers

aladin88's operations and some of its service providers may process personal data in jurisdictions outside Malaysia. Where personal data is transferred internationally, aladin88 ensures that appropriate safeguards are in place, such as contractual data protection clauses equivalent to those required under applicable data protection law, to protect your personal data to a standard consistent with this Policy.

8Cookies and Tracking Technologies

aladin88 uses the following types of cookies on the Platform:

• Strictly Necessary Cookies: Essential to the operation of the Platform. These include session cookies that keep you logged in and security tokens. These cannot be disabled without impairing the Platform's functionality;
• Functional Cookies: Remember your preferences (such as language and display settings) to provide a personalised experience;
• Analytics Cookies: Collect anonymised data about how Members use the Platform (page visits, session lengths, error reports) to help aladin88 improve the service. These do not identify you personally;
• Marketing Cookies: Used only where you have provided consent to receive personalised promotional communications.

You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use the aladin88 Platform.

9Data Security

aladin88 implements the following technical and organisational measures to protect your personal data:

• 256-bit SSL/TLS encryption for all data transmitted between your device and aladin88 servers;
• Encrypted storage of sensitive personal data, including identity documents and account credentials;
• Role-based access controls ensuring that only authorised personnel can access member personal data, and only to the extent required for their specific function;
• Regular penetration testing and vulnerability assessments of the Platform's systems;
• Incident response procedures to detect, contain, and notify affected Members of data security incidents within a reasonable timeframe.

While aladin88 employs robust security measures, no internet-based system can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for immediately notifying aladin88 of any suspected unauthorised access to your account.

10Data Retention

aladin88 retains your personal data for the following periods:

• Active account data: Retained for the duration of your membership and for a minimum of 5 years following account closure, in accordance with AML record-keeping obligations;
• KYC documents: Retained for a minimum of 5 years post-account closure or post-transaction, as required by applicable law;
• Transaction records: Retained for a minimum of 5 years in accordance with financial record-keeping requirements;
• Support communications: Retained for 2 years from the date of the communication, unless required for ongoing dispute resolution;
• Marketing preferences: Retained until you withdraw consent or close your account.

Data retained beyond the standard periods for legal or compliance purposes will be held securely and accessed only where strictly necessary for those purposes.

11Your Data Rights

As an aladin88 member, you have the following rights in relation to your personal data, subject to applicable legal limitations:

• Right of Access: You may request a copy of the personal data aladin88 holds about you;
• Right to Rectification: You may request correction of inaccurate or incomplete personal data;
• Right to Erasure: You may request deletion of your personal data where aladin88 no longer has a lawful basis to retain it. Note that data subject to legal retention obligations (KYC, AML records) cannot be deleted during the retention period;
• Right to Restriction: You may request that aladin88 restrict processing of your data in certain circumstances;
• Right to Object: You may object to processing of your data based on legitimate interests, including direct marketing;
• Right to Data Portability: You may request a machine-readable copy of data you have provided to aladin88 in structured electronic format.

To exercise any of these rights, contact aladin88 support via live chat or email (see Section 14). aladin88 will respond to verified requests within 30 days. Requests may require identity verification before processing.

12Children and Minors

aladin88 is a strictly adult platform. Registration, access, and use of the Platform is prohibited for any person under the age of 21. aladin88 does not knowingly collect personal data from individuals under 21 years of age. If aladin88 discovers that it has inadvertently collected personal data from a person under 21, that account will be closed and all associated data deleted, subject to any applicable legal obligations.

Parents and guardians are strongly encouraged to use appropriate internet filtering and parental control tools to prevent minors from accessing gambling websites.

13Changes to This Privacy Policy

aladin88 reserves the right to update or amend this Privacy Policy at any time. The current version will always be published at aladin88.win/privacy-policy with the effective date updated accordingly. Material changes will be communicated to registered Members via the registered email address or in-platform notification. Continued use of the Platform following publication of an updated Policy constitutes acceptance of the revised terms.

14Contact & Data Requests

For questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact aladin88:

• Email: [email protected] — plain text, not a clickable link
• Live Chat: Available 24/7 within the aladin88 Platform after login

This Privacy Policy was last reviewed and updated on 12 June 2026. By continuing to use aladin88 after this date, you confirm your acceptance of the current Policy.